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User Support at home with flexible shifts

At Fever, we are looking for people who love customer service.

If you are a student or you love working at home with flexible shifts, this job is for you.

The Job - Responsibilities

  • Customer Service by e-mail, phone or social media for solving any incidents generated on mobile devices.
  • As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed.
  • The first month will be on training and the job could be done at the office. After that, the job could be done at home.

Requirements

  • Have excellent interpersonal and communication skills.
  • Be decisive and organized.
  • Love being part of a dynamic team in a growing company.
  • English essential level C1.
  • Spanish essential level C1.
  • It is a plus previous experience with a ticketing system, desiderable Zendesk.

We offer:

  • Working comfortably at home.
  • Flexible hours and flexible days.
  • Possibility to work weekends or work days.
  • Part time or full time job. 
  • Night shift.
  • Job growth inside our amazing company.
  • Very good team atmosphere.
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